Katie Frickel
Director and Co-Founder (She/Her)
About Me
If you’re calling in or stopping by, I’m likely the first person you’ll connect with. My role at The Collective varies day to day, but I support just about everything—from scheduling and billing to marketing, event planning, and even making sure the linens are folded and ready to go. My goal is to keep things running smoothly behind the scenes so your experience feels seamless from start to finish.
My Approach to Integrative Wellness
I believe truly integrative wellness starts with two things: the environment and the team. I strive to make your visit to The Collective feel different from a typical medical or spa appointment. From the moment you walk in, I want you to feel at home—relaxed, welcomed, and supported. As we curated our space, we paid close attention to the details, ensuring it’s accessible for every BODY and filled with thoughtful touches for you to enjoy while you’re here. We invite you to arrive a few minutes early to enjoy tea or a small treat and settle into the right headspace before your appointment. I also take pride in cultivating a happy, organized team so our providers can collaborate effectively and focus fully on you.
What I Can Help With
If you have questions about scheduling, billing, or need to make changes to an appointment, I’m always happy to help. I’m also a great resource if you’re curious about other services, want guidance on what to try next, or just need help navigating your options.
Training & Professional Background
I bring over eight years of experience in mental health operations, giving me insight into a wide range of modalities, specialties, and the complexities of working with insurance. Before stepping into the wellness space, I spent much of my career in leadership roles, most notably in a wireless call center, where I received specialized training in working with diverse populations, conflict resolution, and critical thinking.
More About Me
In 2026, I made the decision to take my career in a new direction by co-founding The 402 Collective: Mind, Body, Soul with Karee. While the leap was a little scary, it’s been incredibly freeing to pursue what I truly wanted and put myself first. I’m excited to begin bringing coaching to other women in 2026—especially those ready to step out of their comfort zones and into a higher sense of self.