HIPAA Privacy Policy

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HIPAA NOTICE OF PRIVACY PRACTICES

You should:

• provide it at intake
• keep it on your website
• post it in the clinic

NOTICE OF PRIVACY PRACTICES

Effective Date: February 2026

This notice describes how medical information about you may be used and disclosed and how you can access this information.

Please review it carefully.

The Mind Body Soul Collective LLC, doing business as The 402 Collective: Mind Body Soul, is required by law to protect the privacy of your protected health information (PHI).

Our Responsibilities

We are required to:

• Maintain the privacy of your health information
• Provide you with this notice of our legal duties and privacy practices
• Notify you if a breach occurs involving your protected health information
• Follow the terms of this notice

How We May Use and Disclose Your Health Information

Treatment

We may use or share health information to provide, coordinate, or manage your care.

Example: sharing information with other providers involved in your care.

Payment

We may use health information to bill and receive payment for services.

Example: submitting information to insurance providers when applicable.

Healthcare Operations

We may use information to improve our services, including:

• quality improvement
• staff training
• administrative functions

Uses That Require Your Authorization

We will obtain your written permission for:

• marketing communications involving your health information
• sharing psychotherapy notes
• any uses not described in this notice

You may revoke authorization at any time in writing.

Your Rights

You have the right to:

Access your health records

You may request copies of your records.

Request corrections

You may request corrections to inaccurate information.

Request confidential communications

You may request communication by alternative methods.

Request restrictions

You may request limits on how information is used or shared.

Receive a list of disclosures

You may request an accounting of certain disclosures.

Filing a Complaint

If you believe your privacy rights have been violated, you may file a complaint with us or with the U.S. Department of Health and Human Services.

You will not be penalized for filing a complaint.

Contact Information

Privacy Officer
The Mind Body Soul Collective LLC
dba The 402 Collective: Mind Body Soul

5539 S 27th St Ste 104
Lincoln, Nebraska 68512

info@the402collective.com

  Privacy Policy
Effective Date: March 2026

The Mind Body Soul Collective LLC, doing business as The 402 Collective: Mind Body Soul (“The 402 Collective,” “we,” “our,” or “us”), respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website or interact with our services.

Our services include integrative wellness care such as mental health counseling, naturopathic care, acupuncture, massage therapy, aesthetics, and related wellness services.

Information We Collect

We may collect personal information that you voluntarily provide when you:

• Book appointments
• Fill out forms
• Contact us
• Subscribe to emails or events
• Interact with our website

This information may include:

• Name
• Email address
• Phone number
• Appointment details
• Payment information (processed by third-party providers)

We may also collect limited technical information automatically, such as:

• IP address
• Browser type
• Device type
• Pages visited on our website

How We Use Information

We may use your information to:

• Schedule and manage appointments
• Communicate with you about services or events
• Provide customer support
• Improve our website and services
• Process payments
• Send marketing or educational information (you may opt out at any time)

Healthcare Information

Some services offered by The 402 Collective may involve the collection of protected health information (PHI).

When healthcare information is collected as part of clinical services, it is protected under applicable healthcare privacy laws, including HIPAA, and governed by our Notice of Privacy Practices.

Cookies and Website Analytics

Our website may use cookies and similar technologies to improve user experience and understand how visitors interact with our site.

These technologies may collect:

• IP address
• Browser information
• Pages viewed
• Site usage patterns

You can disable cookies in your browser settings if you prefer.

Global Privacy Control

Our website may recognize browser-based privacy signals such as Global Privacy Control (GPC) where applicable, which communicates a user’s preference to limit certain data processing activities.

Third-Party Services

We may use trusted third-party service providers to operate our business, including:

• Appointment scheduling platforms
• Electronic health record systems
• Payment processors
• Website hosting services
• Email communication platforms

These providers are contractually required to safeguard personal information and only process data on our behalf.

Data Retention

We retain personal information only as long as necessary to provide services, comply with legal obligations, and maintain appropriate business records.

Healthcare records may be retained in accordance with federal and state healthcare record retention laws.

Your Privacy Rights

Depending on your location, you may have rights to:

• Access personal information we hold about you
• Request correction of inaccurate information
• Request deletion of certain information
• Request a copy of your personal data
• Opt out of marketing communications

To submit a request, please contact us at:

info@the402collective.com

We may need to verify your identity before processing requests.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect personal information.

However, no system can guarantee absolute security.

Data Breach Response

If a data security incident occurs involving personal information, we will investigate, take appropriate corrective actions, and notify affected individuals when required by law.

Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.

Contact Us

If you have questions about this Privacy Policy, please contact:

The Mind Body Soul Collective LLC
dba The 402 Collective: Mind Body Soul
5539 S 27th St Ste 104
Lincoln, Nebraska 68512

info@the402collective.com